Indian Takeaway: One Man's Attempt to Cook His Way Home by Hardeep Singh Kohli
Author:Hardeep Singh Kohli
Language: eng
Format: mobi
Tags: Travel, Cooking, India, Essays & Travelogues, Asia, General, Indian & South Asian, Regional & Ethnic
ISBN: 9781847671431
Publisher: Canongate Books Ltd.
Published: 2009-07-02T10:00:00+00:00
Sanjay and Victoria sponge feel very distant right now. I have to face up to the challenge of Bangalore. I had a very clear and canny plan in London. I decided that I should cook at a call centre in the call centre capital of the world. The reasons seemed to be overwhelming. Where better to try and explore the coming together of Britain and India than in the very place where India speaks to Britain, in impeccable English, while helping broadband customers reroute their router; or aiding customers to cancel their direct debit to their local gym; or do anything that needs a well-trained and able voice on the other end of the phone, on the other side of the world? Lest we forget that Bangalore has had such a proud and pronounced colonial history within British India, a British India that’s been so very crucial to my family and my very existence. To add a further layer of interest, Bangalore has changed so much since I was last here, and so rapidly that I am almost a complete stranger in a city I thought I knew. Welcome to the future of India, the future of the world.
My canny plan to cook in a call centre manages, however, to fall on deaf ears. The multinationals that have arrived in India are exactly that: multinationals. They are not actually very Indian. They are, however, very multinational. They have all the protocols and policies of any multinational. They just happen to be populated by Indians and run locally by Indians. Generally speaking in India, if you need to get something, anything done, you just need some influence, as it is euphemistically known. Some call it corruption. I prefer the word influence. Someone, somewhere knows someone else, somewhere else who can get things done. That is the grease that oils the cogs of India. Bharat is one of those ‘someones’. He knows everyone who needs to be known. At least he used to. Globalisation seems to have changed the rules; it’s not enough to know someone. There are marketing managers and public relations executives in offices in San Francisco and Geneva. Bharat doesn’t know them and they certainly have no idea what a man of influence he is. India, it would seem, is changing. Corruption has been corrupted.
What I am trying to say is that I am unable to convince any of the call centres to let me in to cook. They simply don’t get what I am trying to do. Frankly it would have been easier for me to go into a call centre in Hartlepool and rustle up a lamb curry. I therefore have to refocus my endeavours. Refocusing my endeavours is not an easy exercise. I had rather blithely reckoned on Bharat gaining me access to a call centre. I am at a loss to come up with a substitute scenario that has the collision of the east with the west combined with telephony. I try to make contact
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